State Farm® Insurance Agent Mark Riden
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kizzy Mccarty
August 1, 2025
5
out of
5
rating by Kizzy Mccarty
"Jessica is very helpful and anytime I call she always goes out her way to help me. She is amazing at her job."
Deborah Darr
August 1, 2025
5
out of
5
rating by Deborah Darr
"Jessica was very helpful with the question I had about my life insurance policy!"
NICOLE WOODS
July 28, 2025
5
out of
5
rating by NICOLE WOODS
"Jessica made waiting our house and car insurance over very easily and quickly with no hassle what so ever."
We responded:
"Thank you for your review, Nicole! I'm happy to hear that Jessica made the process of switching your insurance smooth and hassle-free. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Kenny Walters
July 27, 2025
5
out of
5
rating by Kenny Walters
"I had an outstanding experience working with Paul Clark! After a lot of searching for the right insurance for my van conversion, Paul made the process seamless and helped me find the perfect policy. His expertise and dedication truly set him apart. Highly recommend!"
Tyler Absher
July 25, 2025
5
out of
5
rating by Tyler Absher
"Paul was great to work with! He got everything I needed for multiple properties all in 1 day with competitive quotes! Quick, efficient and super friendly! Thanks Paul!!!"
We responded:
"Thank you for your review, Tyler! I'm happy to hear that Paul was able to assist you efficiently and provide competitive quotes for your properties. Our team is dedicated to offering friendly and prompt service. Let us know if there's anything else we can do for you!"
Courtney Stuman
July 25, 2025
5
out of
5
rating by Courtney Stuman
"Jessica is the bomb!"
We responded:
"Thank you for your review, Courtney! I'm happy to hear that Jessica made such a positive impact. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Ashley Bullington
July 25, 2025
5
out of
5
rating by Ashley Bullington
"Jessica was very helpful!"
We responded:
"Ashley, thank you for sharing your experience! I'm glad Jessica was able to help you out. We appreciate your feedback and are here for any other insurance needs you may have. If there's anything else we can assist with, just let us know!"
Esther Yoder
July 18, 2025
5
out of
5
rating by Esther Yoder
"So far I have had a great experience! I have not had any claims, so I can't comment on that process, but everyone in the office is always so friendly and helpful. I am also pleased with the low premium they were able to give me. I love that they have an office right here local to me and that I can actually deal with someone with a face! 😊"
We responded:
"Thank you for your review, Esther! I'm happy to hear that you've had a great experience with our office and appreciate your kind words about our team's friendliness and helpfulness. It's wonderful that you're satisfied with your premium and enjoy having a local office to visit. We're here whenever you need us!"
Jason Spencer
July 15, 2025
5
out of
5
rating by Jason Spencer
"Jessica was super helpful and made signing up amazingly easy. I was in a bit of a bind and the whole process was handled over the phone. Thank you again Jessica for your help and being so friendly in my time of need."
We responded:
"Thank you for your review, Jason! I'm happy to hear that Jessica was able to assist you so effectively and make the process smooth for you. Our team is always here to provide friendly and efficient service when you need it. Let us know if there's anything else we can do for you!"
Jason Spencer
July 15, 2025
5
out of
5
rating by Jason Spencer
"Jessica was super helpful and made signing up amazingly easy. I was in a bit of a bind and the whole process was handled over the phone. Thank you again Jessica for your help and being so friendly in my time of need."
We responded:
"Thank you for your review, Jason! I'm happy to hear that Jessica was able to assist you so effectively and make the process smooth for you. Our team is always here to provide friendly and efficient service when you need it. Let us know if there's anything else we can do for you!"
Kyle Grimmonpre
July 13, 2025
5
out of
5
rating by Kyle Grimmonpre
"I'm new to this agency but Mark and his team, I can tell, are very interested in providing you a quick and easy experience with great customer service. I look forward working with them"
We responded:
"Thank you, Kyle! I'm happy to hear that you found our team dedicated to providing a seamless experience. We’re excited to work with you and are here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Bobby Wilcoxon
July 12, 2025
5
out of
5
rating by Bobby Wilcoxon
"Jessica Tallent was amazing during the entire process. She was thorough with every single quote. I had her quote me on auto, home, & motorcycle. Would definitely recommend her for your insurance needs."
We responded:
"Thank you, Bobby! I'm happy to hear that Jessica provided such thorough assistance with your insurance quotes. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Rita Hammons054321 paa008ì poiu7
July 11, 2025
5
out of
5
rating by Rita Hammons054321 paa008ì poiu7
"Thank you, Jessica Tallent, for the excellent assistance I received this week in changing my auto and home insurance policies. I feel relieved to know that my home and auto will have more coverage for a more reasonable price. I would highly recommend reaching out to Jessica in Etowah, TN for a quote from State Farm Insurance. She can answer all your questions and provide you some peace of mind! Rita Hammons Benton, TN"
We responded:
"Thank you, Rita, for sharing your positive experience! I'm happy to hear that Jessica was able to assist you with your insurance needs and provide you with peace of mind. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Kaila Vargo
July 11, 2025
5
out of
5
rating by Kaila Vargo
"Agent Mark was extremely helpful and knowledgeable making my coverage transfer from out of state a breeze. He always had an answer to my questions and provided the utmost convenience when it came to scheduling. If you are paired with Mark you are in good hands!"
We responded:
"Thank you for your review, Kaila! I'm happy to hear that we made your coverage transfer smooth and convenient. It's wonderful to know he was able to answer all your questions. We appreciate your trust in us and are here if you need anything else!"
Patty Hurst
July 11, 2025
5
out of
5
rating by Patty Hurst
"Just amazing took 2 min over phone so proficient I'm disabled thought process ms jessicia was out this world 2 help me n get job done in only few min she got all I needed n pleasant as a peach as well"
We responded:
"Thank you, Patty, for taking the time to leave a shoutout for Jessicca. It makes our day hearing about how we were able to help wonderful customers like you with finding the right policy. We look forward to continuing our relationship!"
Nick Dwyer
July 10, 2025
5
out of
5
rating by Nick Dwyer
"Excellent and professional service everytime. Jessica made it very easy and got me the best price! Hands down the best!"
We responded:
"Thank you for your review, Nick! I'm happy to hear that Jessica made your experience smooth and helped you find a great price. We appreciate your kind words and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Lesley Triplett
July 10, 2025
5
out of
5
rating by Lesley Triplett
"Jessica was very helpful in removing a vehicle from my policy. She was very friendly and knowledgeable."
We responded:
"Thank you for your review, Lesley! I'm happy to hear that Jessica was able to assist you with your policy. Her friendly and knowledgeable service is something we truly value. If you need anything else, feel free to reach out!"
Annette Howe
July 9, 2025
5
out of
5
rating by Annette Howe
"I called to check prices on homeowners and car insurance since ours had gone up drastically. Being an Etowah hometown girl, I called the local office in Etowah and spoke with Paul Clark. He answered all my questions and when I was ready, called to make the change! Paul was very polite and friendly and was a pleasure to do business with. We are now insured with State Farm!! Love supporting our local businesses!"
We responded:
"Thank you, Annette! I'm happy to hear that Paul was able to assist you with your insurance needs and that you enjoyed working with him. Supporting local businesses is indeed wonderful, and we're grateful to have you as part of our State Farm family. If you need anything else, feel free to reach out!"
AustinG014
July 3, 2025
5
out of
5
rating by AustinG014
"Great service, Jessica was a great help"
We responded:
"Thank you, Austin! I'm happy to hear that Jessica was able to assist you so well. Our team is dedicated to providing excellent service, and your feedback means a lot to us. If you need anything else, feel free to reach out!"
Donald Breedlove
July 3, 2025
5
out of
5
rating by Donald Breedlove
"I found coverage on personal property that I’m well pleased with. Few months later got property coverage also excellent deal. I highly recommend this office. Great staff!"
We responded:
"Thank you for your review, Donald! I'm happy to hear that you are satisfied with the coverage and the excellent deal you received. Our team is dedicated to providing great service, and your recommendation means a lot to us. Let us know if we can help with anything else!"
Caleb Lawson
July 2, 2025
5
out of
5
rating by Caleb Lawson
"Jessica was very great to work with. She took her time explaining all details and was very professional."
We responded:
"Thank you for your review, Caleb! I'm happy to hear that Jessica provided you with such a professional and detailed experience. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if there's anything else we can assist you with!"
Ayla Mccauley
July 2, 2025
5
out of
5
rating by Ayla Mccauley
"I recently switched over to state farm in etowah, Jessica has given me and amazimg experience , everyone that ive talked to is super polite and patient. I will say im very satsified with the quote i was given and Im a happy customer!"
We responded:
"Thank you for your review, Ayla! I'm delighted to hear that Jessica and the team have provided you with such a positive experience. It's wonderful to know you're satisfied with your quote and happy with our service. If you ever need anything else, feel free to reach out!"
Jerry Standridge
July 2, 2025
5
out of
5
rating by Jerry Standridge
"Very good people 👍 Excellent staff Wouldn't go anywhere else!!!!!!!"
We responded:
"Thank you, Jerry! I'm happy to hear that you appreciate our team and service. Your support means a lot to us. Let us know if there's anything else we can assist you with!"
J Siv
June 26, 2025
5
out of
5
rating by J Siv
"Mark Riden Offices are truly exceptional! Paul stands out for his outstanding service. My family has trusted them for many years, and we highly recommend them - they deserve more than a perfect score!"
We responded:
"Thank you, J Siv! I'm happy to hear that you find our office exceptional and that Paul has provided outstanding service. It's wonderful to know your family has trusted us for so long. We appreciate your high recommendation! Let us know if there's anything else we can do for you."
Tracy May
June 13, 2025
5
out of
5
rating by Tracy May
"Jessica has been so helpful today. Very lovely lady. I would recommend her to all my friends."
We responded:
"Thank you for your review, Tracy! I'm happy to hear that Jessica was able to assist you so well. We appreciate your recommendation and are here whenever you need us. Let us know if there's anything else we can do for you!"